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High-Performance Team Building

Team building should be more than trust falls and role-plays. Negotiated Resolutions offer impactful team building training days that enable your team to bond with each other, work more efficiently and effectively with each other, share a desire for success and ultimately perform to a higher standard.

Our story begins in the world of hostage negotiation. Founder and lead negotiator, Kirk Kinnell, has always felt a conviction to fight for fairness, which led him to join the Scottish Police in his youth and later the Armed Response Team. As the Head of Hostage Negotiation and Armed Policing Scotland, over the course of 30 years, Kirk gained experience in various high pressure areas including the Organised Crime and Counter Terrorism Unit (OCCTU).Kirk quickly realised the skills learnt as a hostage negotiator were transferable to the all aspects of business and life. When Kirk left the police, he felt that these skills were too valuable to leave behind as well; thus, Negotiated Resolutions was born. (he felt that he could continue to help people in another way)

Team building training that’s designed for business success

Our high-performance team building can be delivered as either a 1 or 2-day course, can be on a weekday or weekend and can be delivered at a location of your choice.

Your selected candidates will be deployed to resolve real-world inspired Hostage Negotiation scenarios, with briefing, coaching, and support from ex-police Hostage Negotiators.  

This challenging program builds trust and brings your team together by introducing active listening skills, promoting analytical thinking and enhancing personal and professional resilience when dealing with high-pressure situations.

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Why invest in high-performance team building?

Our team building training days are designed to develop the skills your workforce needs to improve your bottom line.

We focus on developing: active listening, assessing motivators and analysing your peers & opponents. All skills that lend themselves to everyday workplace scenarios and improve decision making.

But that doesn’t mean they’re not fun! We work with you to ensure our team building days fit into your wider company training initiatives as well as any theme or the day. We’re all about improving your business goals as much as morale on the day!

What are the benefits of Team Building?

Our team building training has a track-record of delivering long-term success and lasting results in a business.

Using techniques developed in the Hostage Negotiation world, our training creates a unique team bond, where all members need to rely on each other to save a life. This team spirit lasts forever.

Below are many of the business benefits we want you, your team and company to realise from participation in our High Performance Team Building:

Improved Listening Skills
Compassionate Assertion: We will show you the conduct associated with conflict in the concept of compassionate assertion.

Legitimacy: Legitimacy, Credibility and Trust are the main criteria for being accepted by others during a negotiation.

Trust is an "attitude" that enables co-operation: You cannot award authenticity to yourself - others must award it to you, it is painstakingly earned.

Instinct v Intuition v Impulse v Negotiate: We will explore your natural responses and reactions to stimuli and teach you how to manage that response.

Mandate / Tactical Parameters: The negotiator is not the one who decides but he holds part of the decision-making power given to them by the mandate.
Improved Communication Skills
The negotiator must identify search for and identify the shared common objective between both parties.
Increased Confidence
Available Information: Open-source information is available to assist in the evaluation of people, structure and context surrounding a negotiation.
Increased Productivity
Globalisation: Put all eggs in the same basket and negotiate on the single price.

Point by point: We don't talk about the second point unless the first one has been negotiated.

Techniques: More than 200 different techniques. They have been gathered in 4 boxes.

Competition: Pie is cut in half. Compromising.

Cooperation: The negotiator is not the one who decides but he holds part of the decision-making power given to them by the mandate.

Coopetition: Competition first and then thanks to an SCO or an innovative solution, we switch into a cooperation mode.
Increase Morale
It is important to select people according to their role.

No. 1 Negotiator: The person responsible for dialogue.

No. 2 Negotiator: The person responsible for supporting Negotiator with account and product advice, when required.

Decision Maker: The person who will sign off on the deal but must not undermine or interfere with negotiations.

Customer: Figure them out.
Encourages Creativity
The seven layers of listening:
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1. Facts
2. Motivators
3. Emotions
4. Currency
5. Worth
6. Values
7. Beliefs
Potential for identifying Key Leadership figures
- Good sense
- Good moral character
Enhanced Empathy to help you manage your own team
- Good sense
- Good moral character
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